Payment rules and security of payments, confidentiality of information

Payment by bank cards is carried out through JSC “ALFA BANK”.

 

There are accepted MasterCard PayPass, Visa PayWave, MIR cards.

 

The Internet payment service is carried out in accordance with the Rules of the international payment systems Visa, MasterCard and the MIR Payment System on the principles of confidentiality and payment security, for which the most modern methods of verification, encryption and data transmission through closed communication channels are used. Bank card data is entered on the secure payment page of ALFA BANK JSC.

On the page for entering bank card data, you will need to enter bank card data: card number, cardholder name, card expiration date, three-digit security code (CVV2 for VISA, CVC2 for MasterCard, Additional Identification Code for MIR). All the necessary data is printed on the card itself. The three-digit security code is the three digits found on the back of the card.

Then you will be redirected to the page of your bank to enter the security code that will come to you via SMS. If the security code did not come to you, then you should contact the bank that issued your card.

 

Cases of refusal to make a payment:

  • the bank card is not intended for making payments via the Internet, which can be found out by contacting your Bank;
  • there are not enough funds to pay on a bank card. You can find out more about the availability of funds on a bank card by contacting the bank that issued the bank card;
  • bank card details are entered incorrectly;
  • the bank card has expired. The validity period of the card is usually indicated on the front side of the card (this is the month and year until which the card is valid). You can find out more about the validity period of the card by contacting the bank that issued the bank card;

For payment by credit card and other issues related to the operation of the site, you can contact the following numbers: +79160545151